At londonhomesandrealestateforsale.com, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our services, website, or team. We aim to be transparent and compliant with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect personal information from you when you enquire about our home extension services, request a quote, or engage with us directly. This may include:
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- Your name, address, email address, and phone number.
- Details about your property and project requirements.
- Information you provide through forms, emails, or phone calls.
- Website usage data, such as IP address and browsing behaviour, collected via cookies (see our Cookie Policy for details).
How We Use Your Information
Your personal data helps us deliver exceptional home extension services tailored to your needs. We use it to:
- Respond to your enquiries and provide accurate quotes.
- Plan, design, and execute your home extension project.
- Communicate updates, appointment schedules, or project milestones.
- Improve our website and services through analytics.
- Comply with legal obligations or resolve disputes if necessary.
We will not use your data for purposes beyond what is outlined here without your explicit consent.
Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share it with trusted partners strictly for project purposes, such as:
- Architects, contractors, or suppliers involved in your home extension.
- Legal or regulatory bodies if required by law.
All third parties we work with are bound by confidentiality agreements and comply with UK data protection standards.
Data Security
We take robust measures to protect your information from unauthorised access, loss, or misuse. This includes secure storage systems, encryption, and regular security reviews. However, no online transmission is entirely risk-free, and we cannot guarantee absolute security.
Your Rights
Under UK law, you have rights over your personal data, including:
- The right to access your data and request a copy.
- The right to correct inaccurate information.
- The right to request deletion of your data (where applicable).
- The right to object to or restrict processing.
To exercise these rights, contact us at privacy@nolondonextensions.co.uk.
How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, meet legal requirements, or complete your project. Typically, this is no longer than 6 years after our last interaction, unless otherwise required by law.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revision date: 20 February 2025.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please reach out to us.